iOS App
FoxyPlay Casino permanently closed in March 2025, and the iOS app has since been removed from the App Store. If you previously had the app installed, it may no longer connect or receive updates because the back-end services that powered it have been shut down. This notice explains what to do next and how to protect any remaining funds or account data.
Why the app no longer works and what that means
When an operator closes, mobile apps are typically pulled from app stores and server-side features are switched off. That means even an installed iOS app can stop functioning, fail to load games, or block login attempts. Any push notifications, live dealer streams, or in-app wallet functions tied to FoxyPlay’s systems will be unavailable until the operator resolves outstanding obligations or a third party intervenes.
- Step 1: Attempt LoginTry to log in on the FoxyPlay website or the mobile browser version first.
- Step 2: Check EmailSearch your inbox, including spam, for emails from FoxyPlay about account status or instructions.
- Step 3: Contact SupportContact support at support@foxyplaysupport.com with your account details, screenshots of balances or transactions, and ID documents if requested. Keep copies of everything you send.
- Step 4: Monitor AccountsIf you used cards, bank wire, or e-wallets (Visa, MasterCard, Bank Wire, Neteller, Skrill, and others), monitor those accounts for pending or completed refunds. For crypto deposits, check your wallet transaction history on-chain. Processing times and outcomes depend on payment partners and may take weeks.
If the iOS app is still installed: safety steps
If the FoxyPlay app remains on your device, avoid entering financial information. Log out if you can, take screenshots of your account balance and recent transactions, and then uninstall the app if you have security concerns. Save all correspondence you’ve had with FoxyPlay and your payment providers; those records are helpful if you need to dispute charges or open a claim with your bank.
Promotions and bonus balances — what to expect
Promotions and active bonuses were tied to an operating platform. Following the closure, bonus funds, free spins, and tournament entries are typically void unless the operator explicitly states otherwise. Previously advertised offers included a first-deposit bonus listed as 100% up to €/$500 + 40 free spins with a €20 minimum and 35x wagering; however, these promotions are no longer valid now that the site is closed.
Games and provider library — historical note
The FoxyPlay portfolio included titles from major providers such as Play’n GO, Betsoft, NetEnt, Pragmatic Play, Evolution Gaming, and others, and featured slot hits like Mermaid’s Diamond Slots and Coins of Ra Power – Hold & Win Slots. If you want to review specific titles that were available before closure, see the FoxyPlay review page for archived details.
Next steps if you’re owed money
If customer support does not resolve your request, consider contacting your card issuer or payment provider about a chargeback or dispute. For crypto deposits, review blockchain records and reach out to the exchange or wallet provider you used. Keep in mind chargeback windows and crypto recovery options differ by provider, so act as soon as possible.
Final reminders
Act quickly but carefully: secure transaction records, contact support via the official email, and check statements from your bank or crypto wallet. If you used recurring deposits or stored cards in the app, confirm with your bank that no further charges are scheduled. We’ll update this page if FoxyPlay provides new instructions or if there are developments regarding outstanding balances and refunds.